Information for Tourism Businesses
Tourism Mangaement Best Practices
Begun in 1997, Tourism Best Management Practices (TBMP) are intended to minimize the impacts of tourism in a manner which addresses both resident and industry concerns and enhances our visitors’ experience in Juneau.
Marijuana and Alaska Tourism
Service Animal / Emotional Support Animals
Emotional support, comfort, or therapy animals are not considered service animals under Title II and Title III of the Americans with Disabilities Act (ADA). At the same time, the Air Carriers Access Act defines a service animal as any animal that is individually trained or able to provide assistance to a person with a disability or any animal that assists persons with disabilities by providing emotional support. While the U.S. Department of Transportation is currently considering amendments to the ACAA (2018), you can learn more about setting business guidelines* for these animals and their owners here:
ADA Requirements: Service Animals – U.S. Department of Justice, Civil Rights Division, 2010
Frequently Asked Questions about Service Animals and the ADA – U.S. Department of Justice, Civil Rights Division, 2015
Service Animals, Including Emotional Support Animals – U.S. Department of Transportation, 2018
Air Travel with Service Animals Flyer – U.S. Department of Transportation, no date
* The information above is for reference only and does not constitute legal advice.
Privacy and Cyber Security
General Tips for Protecting Your Privacy When You Travel (from the National Council for Safety, Protection and Wellness)