Are you taking care of your visitors - providing them with exceptional customer service and quality experiences during their stay in your community or business? Would you like to learn more about Alaska’s visitor industry and improve or enhance how you handle customer concerns? If so, join our AlaskaHost Customer Service Essentials training class.
Upon completion on this 4-hour virtual class, participants will be able to:
- Understand the importance of providing quality customer service.
- Recognize and anticipate customer needs and expectations.
- Understand the economic value of the visitor industry to the State of Alaska.
- Learn how to deal with dissatisfied customers in a professional, helpful manner.
Click here to register via Zoom.