Work schedules vary depending on the time of year, but the office is typically open 7-days a week from January through September, and 5-days a week from October through December. Reservation agents should expect that some weekend work will be required.
We look for team members with an excellent attitude and the ability and desire to work as a team member. Customer service experience and familiarity using computer software such as Word, Excel, and Outlook are preferred. A highly qualified candidate will possess a good knowledge of Alaska, specifically the Southcentral and Interior regions of the state. We are a fully vaccinated office.
Job Location: 3900 Arctic Blvd. Suite 304, Anchorage, AK 99503
Application Dates: 2021-11-24 – 2021-12-31
Contact: Roberta Warner, firstname.lastname@example.org
A Reservations Agent (Alaska Travel Specialist) is our frontline contact point for potential visitors seeking assistance planning their visit to Alaska. A Reservations Agent will communicate with guests over the phone and via email to plan their travel itinerary. Reservations Agents use an internal computerized reservation system to manage and work through the reservation process with travelers.
A typical day will include processing travel leads and inquiries, answering phones, responding to email communication, preparing quotes, processing payments, document distribution and other miscellaneous office duties as assigned.