Aspira, contracted by Alaska State Parks to manage reservations for the parks, is looking for Call Center Agents to work from home. See details on requirements and job description in link.
MUST BE AN ALASKAN RESIDENT.
**Accessing company programs and query information within the company data bases to meet customer requests.
**Assist your customers over the phone and/or chat and messaging with their requests, answer questions, and light trouble shooting.
**Communicate effectively using scripted material, policy, guidelines, and procedures.
**Maintain productivity goals and quality assurance standards.
**Observe overall company policies, procedures, and maintain good attendance.
**Attend scheduled virtual training sessions, including ongoing training and development plans.