Reservations Agent Summer Season 2019

Ascending Path Guide Service - Perform routine clerical and administrative functions such as drafting correspondence with vendors and clients, scheduling, organizing and maintaining electronic files, and providing information to callers. Learn XOLA Reservation System, Smartwaiver, Clockshark, and Office at Hand phone system. Ensure guides scheduling and coverage, vehicle reliability and coordination, and equipment preparation.

Ascending Path Guide Service

Job Location: Girdwood, Alaska
Application Dates: 16-Jan-2019 to 15-Apr-2019
Contact: Heather Szundy,  [email protected]
Submission Instructions: Please email us your resume and cover letter for consideration.

Job Details

Ascending Path Guide Service - Reservations Agent Duties: • Take Reservations 5 days a week with AP phone and email • Answer iPhone and return calls ASAP • Book clients over the phone using Xola • Reply and book clients accordingly • Be on-call for any emergencies after hours • Confirm availability for Vendor bookings and requests • Accurately update Xola and Google calendar with all booking details • Order Lunches and Rail Tickets via Google Drive • Ensure Smartwaivers are filled out and connected to appropriate reservation • Assist Operations department with logistics and gear • Let Reservations Managers know whenever you need help • Submit to Reservations Manager a weekly list of ongoing reservation leads and client • Abide by all State and Federal laws, company policies and permitting regulations • Other duties as assigned


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