Alaska Travel Industry Association: Policy Director
The Alaska Travel Industry Association (ATIA) - the leading statewide association for travel and tourism in Alaska – is looking for an enthusiastic team member to fill the part-time position of Policy Director and support the association’s government relations and tourism policy and planning activities. The Policy Director is responsible for informing the organization’s strategic positions, policy statements and actions, primarily at the state, regional and federal levels. She/He ensures positions compliment the goals of the association’s Strategic Plan 2020_2030: Sustaining Alaska’s Tourism Future. The ideal candidate demonstrates high quality customer service, enjoys researching natural resource and industry issues, including legislation, is detailed, a team player, hard-working, thrives in a fast- changing environment. The ATIA team member must have the ability and comfort level to work independently and remotely (as appropriate).
ATIA – Digital Content Manager
The Alaska Travel Industry Association (ATIA) - the leading statewide association for travel and tourism in Alaska – is seeking a dynamic storyteller and content strategist, to create and manage content marketing across multiple platform and formats. The ATIA Digital Content Manager is a self-motivated individual with previous experience in digital content management, writing and editing for the web and digital outlets, graphic design, and site management. See complete ATIA Digital Content Manager job description for additional details.
Operations Director Anchorage Downtown Partnership Ltd. (ADP) seeks a qualified Operations Director to ensure the smooth operation of the daily happenings in the Operations Department. The Operations Director directs and oversees all operations typically through supervisors and team leaders. The Operations Director leads the design and operational policies, objectives, initiatives and manages several infrastructure elements and responsibilities including risk management, budget, training, and securing additional contracts. The Operations Director evaluates current and proposed operational systems and procedures and implements changes as necessary. The ideal candidate has management experience, is adaptable to change, and has a strong commitment to a culture of safety. Successfully complete other duties as assigned.
Visitor Service Ambassador
In accordance with Visit Anchorage's mission, this position provides information regarding Visit Anchorage member services, accommodations and products to visitors. Weekend, weekday, full-time and part-time hours available. Requirements *Must have good people skills, be enthusiastic, friendly and have a pleasant personality. *Sound knowledge of Anchorage and Alaska *Customer service and sales skills *Basic computer skills *Comfortable in a busy, fun environment
Customer Service Agent / Detailer – Full-Time or Part-Time Position
Responsibilities: • Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer • Prepare the rental agreements • Provide excellent customer service in all customer contact situations • Complete administrative tasks including daily lists • Communicate via phone and email in a friendly and helpful manner • Check incoming vehicles and direct customer to counter for completion of rental • Ability to work in outdoor weather conditions if needed • Detailing vehicles when necessary • Perform other job duties as assigned to meet the business needs. • Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service. Requirements Qualifications: • Candidate with light mechanical abilities is highly preferred • High school diploma or GED • Minimum 1-year customer service or sales experience, prior car rental experience is a plus • Must be at least 21 and have a valid driver's license with a clean driving record • Strong verbal, written communication and organizational skills, the ability to multi-task • Ability to manage stressful or unusual situations to maintain good customer service • Basic computer navigation skills and knowledge of Microsoft Office applications • Ability to work 40 hours per week including weekend and/or evening hours • Must be willing to wear company uniforms • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Work outside under the midnight sun teaching visitors of the golden heart city the art of gold panning. No panning experience required to apply. A passion for people and adventure is a must!
MAJOR DUTIES AND RESPONSIBILITES Safely navigate vessels for water taxi and sightseeing. Vessels vary from 30ft – 6 pax to inspected vessels including 40ft – 22 passenger landing craft and a 46ft – 30 passenger catamaran, All vessels are beachable for loading and unloading passengers, kayaks and freight. OTHER DUTIES AND RESPONSIBILITIES Basic vessel maintenance and troubleshooting minor mechanical issues Load and secure kayaks and freight – keeping in mind weight, balance and stability Knowledge and interpretation of natural history, marine environment, geology, flora and fauna, and history of Prince William Sound. QUALIFICATIONS 50 Ton Masters license Able to pass USCG pre-employment and random drug tests Previous driving experience (training experience as a deckhand may be sufficient) Environmental Science, Marine Biology, or Biology background is helpful
Cafe/Gift Shop Manager and Cafe staff
Excellent Customer Service Maintaining high coffee and food service standards Mentoring and training young staff Help maintain high profile of the café in the community. QUALIFICATIONS and EXPERIENCE High School graduation or equivalent Alaska Food Handlers Card Previous customer service absolutely necessary Previous food handling preferred APPLICANTS SHOULD Have an outstanding Customer Service Skills Be flexible in dynamic environment Positive attitude and attention to details necessary to succeed.
Adventure Ambassador/Inside Sales – Year Round!
The Salmon Berry team works in a family-style environment, in a tight knit office with no doors. This position can sometimes be hectic, but is fun and rewarding. This job requires up-to-date computer skills, adaptability to use a variety of internet-based software, and a hefty amount of customer service and problem solving skills. Successful applicants must be able to work alone, as well as comfortably in a team, with a fluctuating schedule and work load.
Operations Manager – Year Round!
The Operations Manager overseas everything at Salmon Berry Tours relating to tour inventory, guides, vehicles and permits.
Year Round Tour Guide (driving position)
At SBT, we pride ourselves with staffing local Alaskans. Therefore all of our employees have been in Alaska for at least one full calendar year, and are permanent residents near the Anchorage area while they are employed with us. Tour guides are expected to have a good driving record, and are recommended to have customer service or tour guiding/tourism experience prior to employment. Guides are responsible for not only the safety of our guests, but also conducting themselves in a way that not only positively represents Salmon Berry, but Alaska Tourism overall. Tour Guides at Salmon Berry Tours offer guests a fully guided experience, using Federally-regulated 16 passenger Freightliner Sprinter Vans. Our tour guides are the most knowledgeable and safe guides in Alaska, and are required to provide information by microphone during tours. Our tours consist of historical information, interesting facts, and personal stories of living life in the Last Frontier. Guides provide these three elements from their own knowledge base and research, creating dynamic tour experiences with a diverse team of guides.