Alaska Tourism Jobs

ATIA and ATIA members frequently recruit for employment in the tourism industry. Job opportunities are listed below by position and company.

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Customer Service Associate

Great Alaskan Holidays seeks a customer service associate in Anchorage.

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Executive Director


This is the senior management position for the Valdez Convention & Visitors Bureau (VCVB). The Executive Director of the VCVB will achieve the mission of the Bureau through implementation of the strategic objectives determined by its Board of Directors. The Executive Director has primary accountability for the accomplishments and fiscal integrity of the entire organization. The Executive Director is expected to work with the Board of Directors to determine the focus and direction of the Bureau. The Executive Director is responsible for developing the Bureau’s capabilities, acting as its spokesperson and representing it before others. The Executive Director is expected to work with representatives of local government in coordinating the activities of the Bureau and in negotiating financial support. The Executive Director will manage all operations and activities, including providing direction to staff and ensuring proper fiscal and operational management.

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Operations Specialist

All Alaska Tours is a locally owned independent tour company powered by an innovative team of Tourism Professionals. We develop and promote vacation packages to Alaska and Yukon Canada both internationally and domestically. We have been working as the Alaskan partner with leading travel companies from over 30 countries, as well as reaching guests from all over the US. We specialize in creating personalized vacation experiences for independent travelers to Alaska.

We are seeking individuals desiring to build a long-term career in the tourism industry to join our operations team on a full-time, year-round basis. The operations specialist supports administrative processes including customer service and travel documentation, including the creation of itinerary proposals requiring personal consultation and price calculations with follow-up communications typically via email; assistance with reservations processing and the compilation of customer travel documentation. Additionally, the operations specialist may assist our product management team with supplier contracting, reservation system updates and website content management.


Qualifications:
- 1+ year experience in an administrative or sales position within the tourism industry
- Experience in travel planning, reservation processing, and price calculation
- Detail oriented thinking
- Operational and logistical thinking
- You enjoy working in a fast-paced office environment
- Excellent written and verbal communication skills
- You have knowledge of Alaska's geography and different tourism products
- As our customer base is worldwide, foreign language skills (including German, Dutch, French or Spanish) are a plus but not required.

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Reservation Agent

All Alaska Tours is a locally owned independent tour company powered by an innovative team of Tourism Professionals. We develop and promote vacation packages to Alaska and Yukon Canada both internationally and domestically. We have been working as the Alaskan partner with leading travel companies from over 30 countries, as well as reaching guests from all over the US. We specialize in creating personalized vacation experiences for independent travelers to Alaska.

We are seeking individuals desiring to build a long-term career in the tourism industry to join our reservation team on a full-time, year-round basis. Our reservation department processes all reservation requests for a variety of different services (hotel, rental car, activities, etc.) and manages comprehensive travel itineraries for independent travelers. Your job is to ensure our clients have a memorable travel experience in Alaska.

Qualifications:
- 1+ year experience in the administrative field
- Strong knowledge of Microsoft Office Programs
- You are self-motivated and love to work in a team environment

Preferable skills:
- Experience in scheduling events/services and processing reservations
- Detail oriented and logistical thinking
- Strong written and verbal communication skills
- Knowledge of Alaska's geography and possibly of different tourism products

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Reservations Manager

UnCruise Adventures

The Reservations Manager is a seasoned, dynamic, proven travel industry sales professional who possesses independent decision-making, communication and organizational skills as well as advanced sales training and reservations management abilities. The Reservations Manager assumes overall responsibility over the active phone and internet selling processes for all vessels and destinations in the UnCruise Adventures portfolio.   Responsibilities of this position include managing the TEAM success of the entire sales cycle – from the first point of contact by phone, e-mail, letter or other means all the way through follow-up communications with the travel agent, wholesaler or direct client.  The Reservations Manager directly supervises the Sales Counselors, providing general guidance, motivational leadership, training on continuous sales skill development – especially closing techniques – and ensures sales/marketing departmental as well as company policy and procedures are properly communicated and followed.  The Reservations Manager leads Sales Counselors with their professional development.  This position also maintains strong relationships with key travel agents, other industry partners and past guests.  Inspiring Sales Counselors to consistently take the initiative to actively and consistently contact sales leads (follow-up) is a critical success factor for this position. The Reservations Manager serves as a liaison with the Groups and Charter Sales department; as well as the International and Outside sales team.  The Reservations Manager will also liaise with the Revenue department to ensure customer and internal company procedural quality control and maximization of revenue opportunities. The Reservations Manager demonstrates exceptional and multi-dimensional skills in the areas of team management, leadership, sales planning, prioritization and an ability to communicate essential brand characteristics powerfully, concisely, confidently and consistently to both the Reservations Team and the consumer/agent community.  Public speaking and presentation skills are also desired but not required.

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