AlaskaHost Customer Service, Cultural Host, and Tour Guide trainings are available to ATIA member and non-members alike. The courses are tailored for employees in Alaska’s visitor industry, as well as any businesses interested in improving customer service.
AlaskaHost is a customer service training program designed for employees of the hospitality and visitor industry.
The Alaska Native CulturalHost Seminar is a comprehensive training program designed with assistance from the Cook Inlet Tribal Council to provide a greater understanding and appreciation of Alaska Native culture for workers within Alaska’s hospitality and tourism industry.
The Alaska Tour Guide Training Program is a training course for tour guides to increase the number of local guides working in the visitor industry, especially in rural areas of the state. The training provides hands-on practice working with different learning styles of guests and meeting visitor expectations. The art of interpretation and telling a story is a core of component of this training program.
ATIA is currently working with authorized AlaskaHost trainers to update program materials and offerings.
If you are interested in the program or would like to become a trainer, contact Tay Clayton, ATIA’s membership manager.