AlaskaHost Customer Service, Cultural Host, and Tour Guide trainings are available to ATIA member and non-members alike. The courses are tailored for employees in Alaska’s visitor industry, as well as any businesses interested in improving customer service.
AlaskaHost is a customer service training program designed for employees of the hospitality and visitor industry.
The Alaska Native CulturalHost Seminar is a comprehensive training program designed with assistance from the Cook Inlet Tribal Council to provide a greater understanding and appreciation of Alaska Native culture for workers within Alaska’s hospitality and tourism industry.
The Alaska Tour Guide Training Program is a training course for tour guides to increase the number of local guides working in the visitor industry, especially in rural areas of the state. The training provides hands-on practice working with different learning styles of guests and meeting visitor expectations. The art of interpretation and telling a story is a core of component of this training program.
ATIA is currently working with authorized AlaskaHost trainers to update program materials and offerings.