Job Type: Full-time, year round

Responsibilities include:

- Answer inquiries on the phone, by email and live chat;

- Prepare and send out quotes to direct clients as well as to Tour Operators;

- Confirm reservations

- Obtain payment for reservations over the phone or online

- Answer all booking related questions, including questions concerning insurance;

- Review and update information in in-house reservations database

- Review and update Availability daily

- And other related duties as assigned.

During the busy summer season, the following responsibilities are included as well:

- Assisting the Prep Department with cleaning vehicles when required

- Complete quality check before handing out vehicles

- Welcoming guests to GoNorth and collecting guests’ arrival and departure information

- Explain and hand out vehicles to customers

- Explain rental agreement to customers

- Evaluate returned vehicles

- Notify the RV Technicians if damage has occurred, and repair or maintenance is required for the

unit

- Enter all relevant information into in-house database and other duties as assigned.

Minimum Qualifications:

- High School Diploma

- Excellent English language skills (reading, writing, speaking); German language skills a plus

- Strong computer skills (proficient in MS Office applications)

- Ability to work independently and with highest accuracy within required time frames

- Ability to multi-task

- Good team player

Starting pay: $21.00 - $23.00/hr DOE

Benefits:

• 401(k) matching

• Employee discount

• Paid time off

• Paid sick leave

Schedule:

• 8 hour shift

• Monday to Friday

• Weekends as needed

Work Location: In person

Please apply by sending resume and application to [email protected].