RESPONSIBILITIES
Process and print daily sales information using the property management system.
Organize sales receipts from the front desk, tour desk, retail, and food & beverage departments and flag errors.
Monitor alarm panels and communicate with guests, employees, security, management, and emergency. personnel in the event of urgent and/or emergent medical and non-medical incidents on the property.
Applies knowledge of local information, company products, optional tours, services, and operations for guests and employees to enhance their vacation and work experience.
Provides excellent customer service and analyzes situations, investigates problems, and determines solutions.
REQUIREMENTS
Must be able to lift 25 lbs./11kg.
Must pass a pre-employment background check.
Minimum age of 18 years is required to reside in company housing, where available.
Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Knowledge, Skills, & Abilities:
Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
Ability to stand/walk/work on feet for a minimum of 8 hours per day.
BENEFITS
Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
Reward for Referral Program
Experience – Of a lifetime!
Rewards & Incentives
Community Service
Employee Activities
Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.