Essential Duties: Daily, weekly and monthly opening and closing procedures of zipline course. Training and supervising the progress of guides interacting with guests including fitting harness and helmets correctly and supervision the use of all safety equipment. Training and oversight of pre-tour safety orientation, and daily, weekly and monthly inspections and documentation of course. Using customer engagement skills to ensure a memorable experience for each guest through training and encouragement of guides. Educating guests about the history of Sunderland Ranch as well as knowledge of mountain ranges. Assuring the safety and wellbeing of guests throughout each tour. Performing course rescues. Conducting complete inspections and documentation of all course components and gear. Full management of course maintenance efforts. Holding weekly /monthly meetings and trainings for guides and support staff. Reporting and documentation of all incidents to owners.

Pre-flight Duties: Inspecting all lines for safety. Inspecting each platform for safety, cleanliness, and supplies (water, first aid, etc.). Inspecting harnesses, pulleys, carabineers, and helmets for integrity and cleanliness. Staff training and oversight on weigh-in, waivers, and harness distribution. Oversight of video and photo systems including uploading and making sure guests receive proper and timely footage. Categorizing photography into computer and oversight on social media posts. Local marketing as guided and requested by owners.
Experience is required. Salary depending on experience.

Please attach resume with prior course experience listed.