Tour Guides and Drivers

Job Description

City Biking Guides work with Drivers Guides to create exceptional guest experiences. Lead clients by bike, ensuring client safety and creating an engaging experience by providing information and fun facts at various viewpoints. Organize and execute tours catering to all guests according to Alaska Trail Guides’ standards and procedures. Guides outfit clients with bikes and helmets, ensuring proper fit before the ride. While cycling, guides ensure client safety on the trail and around wildlife, following Leave No Trace Ethics, trail etiquette protocols, and wildlife protocols and providing fun facts and history along the way.

If you are enthusiastic about cycling, love Alaska, and want to spend your days being active and outside. Come join our team and create lasting memories with folks from all over the US and the world! We have both full-time and part-time positions available. Starting pay is $18/ hour, depending on experience, as well as tips and bonus opportunities.

Guide duties may be split between being a Driver Guide and a Biking Guide and cleaning bikes and equipment.

- Minimum age 21
- Valid Drivers License
- Clean driving record for the past 3 years
- Legally authorized to work in the U.S.
- First Aid & CPR Certification
- High School diploma or GED equivalent
- Enjoy cycling, be able to bike up to 20 miles a day, and have a passion for Alaska.
- Knowledge, Skill, and Experience Required
- Able to work both independently and within a team to lead fun, safe, and informative bike tours
- Outstanding customer service, communication skills, and strong organizational skills
- Impeccable time management skills, reliable, able to give and receive constructive feedback
- Strong Physical Fitness: Guides must be physically fit to bike 10 - 35 paved miles daily. In addition to cycling, guides must be able to comfortably lift a minimum of 30 lbs. They must work outside in all temperatures and conditions for five to eight hours a day as required. They must bend at the waist, twist their upper body, kneel, crawl, climb, reach above their shoulders, and flex and extend their ankle, knee, and hip joints.

Knowledge and experience around common wildlife in Anchorage (moose, bears, lynx, etc)
- 1+ years working as a guide or in the tourism industry
- Strong storytelling skills with knowledge of Alaska/Anchorage human and natural history
- Strong group management skills and leadership skills
- Basic understanding of bike mechanics and ability to troubleshoot and fix basic bike issues on the trail (ie: flat tire, broken chain)

Overview of Responsibilities and Duties
- Lead fun interpretive tours by bike.
- Troubleshoot and fix bike issues that arise while on the trail.
- Demonstrate sound judgment and decision-making skills (risk management)
- Learn client expectations and strive to meet them
- Relate local knowledge, including natural, geological, and glacial history
- Work well in a team, actively assisting all guests each day. Help clients gear up, deliver briefings, and interact professionally with guests at all times.
- Complete duties and tasks according to the operational needs of the business while adhering to company policies
- Educate clients on riding techniques and etiquette. Help guests get reacquainted with biking by providing tips and guidance on how to shift and use hand brakes.
- Leave No Trace Ethics and attitude of environmental stewardship.


Anchorage, AK, 99508

Listing Closing Date

05 / 31 / 2024


Email your resume and cover letter to [email protected]