Property Maintenance Manager

Job Description

The Property Maintenance Manager will be responsible for upkeep and improvement of the daily operations of the hostel property.

Our mission is to provide a safe, clean, fun, and caring environment for our guests and employees where the opportunity to experience Denali National Park is nurtured.

Employees help create a memorable experience for our guests from around the world during what might be their one-and-only trip to Alaska. Our employees make the difference between a great stay for our guests and a stay that is nothing special. To make every guest’s experience special, we need staff that can provide helpful, knowledgeable, and friendly service with dedication and commitment to our mission. We depend on our staff to continue our tradition of being a great place to stay and work.

We strive to locate and hire high-quality people to create a tight-knit and caring team. To that end, employees need to be team players who naturally cultivate a positive experience for guests and staff alike. As employers, we do everything we can to help you have a fun summer working in a friendly atmosphere. Denali is our home; we love it and we want to enable other passionate people to live and work in the most beautiful place on earth.

Being a staff member of the Denali Hostel means that you are part of a team of people who have fluid and dynamic responsibilities throughout the day and season. We strive to create harmonious living and working conditions and expect everyone to assist co-workers with responsibilities to the best of their ability when needed. Employees should be efficient, organized, courteous, and amicable. Employees are expected to maintain a clean and professional appearance.

Because of the dynamic responsibilities required, all applicants must possess strong multi-tasking skills and excellent focus. It is important to have outstanding and professional interpersonal skills and to be able to remain calm and courteous in what can be a busy and demanding day-to-day operation. Employees must have strong attention to detail and thorough cleaning and organizational skills.

Responsibilities will be dynamic and are expected to change frequently. This description is intended to give a general overview and is not exhaustive of all potential duties.

Responsibilities include:
· Address safety issues and guest necessities immediately, such as broken steps or railings, broken heaters, broken doorknobs, light switches, outlets, improperly working doors, etc.
· Build new features such as storage areas and lockers for guests.
· Come up with creative and cost-effective solutions that fit in with the hostel’s style.
· Split and stack wood for the guest campfire.
· Maintain gravel trails, parking lot, and road.
· Mitigate invasive dandelions using Round-up.
· Transport landscaping brush, trash, and recycling to the local transfer center.
· Manage vehicle maintenance schedule and perform basic maintenance, such as oil changes and tire rotations.
· Manage the Internet routers and communicate with the service provider when needed.
· Relay guest feedback to the immediate supervisor.

Preferred skills:
· Carpentry & basic remodeling.
· Basic home electrical work.
· Landscaping, tree felling, firewood splitting.
· Basic plumbing.
· Ability to work independently and with self-sufficiency.
· Ability to use the following tools: chain saw, table saw, chop saw, skill saw, and various hand and battery-powered tools. (All tools are on site.)
· Basic computer skills and familiarity with Mac OS.
· Multi-tasking with speed and accuracy.
· Ability to learn new programs quickly.
· Follow instructions accurately and work with minimum supervision.
· Communicate positively and effectively with guests, co-workers, and supervisors.
· Provide excellent customer service to our guests.
· Maintain excellent attendance and punctuality at work.
· When needed, work long hours, various shifts, split shifts, and on holidays and weekends.
· Keep work areas clean, neat, and organized.
· Perform strenuous activities such as standing, walking, stooping, bending, lifting, stair-climbing, kneeling, crouching, carrying up to 80 pounds, reaching, pushing, pulling, and twisting.

Hours
Shifts will be 8 hours from 9:00 am to 5:00 pm, 5 consecutive days per week. You may be asked to be on-call for guests who are locked out or have another after-hour urgent need one or two nights per week. You may be asked to help with housekeeping or shuttle driving on busy days or if an employee is sick.

Perks
· Opportunity to take local tours for free or at a deeply discounted price.
· Discounts on train and motorcoach travel.
· Discounts on hostel accommodations for friends & family.

Season opening & closing
The starting day is flexible, but must be no later than May 5 and may be as early as April 5. All staff members are required to arrive approximately 1 week prior to opening and to stay approximately 1 week after closing for training and to help open and close the property for the season. The hostel is open from May 25 – September 5, 2023.

Housing
Limited on-site housing is available. We have clean, cozy campers with electricity, heat, refrigerators, and stovetops. All utilities and wireless Internet access are included. Employees have access to the common kitchens, bathrooms, showers, and laundry. Employees have a bathroom that is private from the guest bathrooms. The kitchens are also used by the guests (who are mostly gone during the day), and there is a private storage area for staff. Cooking is allowed in staff campers.

Other information
The location of the Denali Hostel is considered remote. Although we are located on the highway system there are no major towns nearby. There is access to medical help and supplies nearby at a small clinic. Employees are expected to be independent, self-sufficient, and adaptable.

You will be responsible for your own transportation to Alaska. We will give you information on the best ways to get here. We are located about 4 hours north of Anchorage and about 2.5 hours south of Fairbanks. There are some small markets with limited offerings about 15 miles north of us, and one grocery store in the town of Healy, about 25 miles north of us. For most other services, you will need to go to Fairbanks or Anchorage. If you do not have a personal vehicle, we will help you make arrangements to get supplies.

We are located about 14 miles south of the entrance to Denali National Park- tucked away from the hustle and bustle of the main tourist hub, located on a creek and in a mountain valley with amazing access to the wilderness right at your doorstep! Just across the road from our property, there are two restaurants and a fun pub where lots of other seasonal employees socialize and hang out. At the entrance area, there are tons of outdoor adventures, gift shops, and restaurants all within walking distance. If you do not have your own vehicle, you can catch a lift on our shuttle to the park entrance area, as long as there is room after all the guests have boarded.

Equal employment opportunity
Denali Hostel & Cabins provides equal employment opportunities to all applicants for employment and to all employees without regard to age, race, color, disability, national origin, religion, sex, sexual preference, veteran status, genetic predisposition, or any other protected classification. Employment actions include but are not limited to recruiting, job assignment, training, promotion, transfer, rates of pay, and other forms of compensation and benefits.

Requirements
· Minimum age of 21 years old.
· Valid driver’s license and clean driving record.
· Valid First Aid & CPR certification. The cost will be reimbursed with the first paycheck. Must submit a receipt. Online certification may be obtained here: https://www.nationalcprfoundation.com/courses/standard-cpr-aed-first-aid/
· Completed Leave No Trace awareness course: https://lnt.org/get-involved/training-courses/online-awareness-course/
· Ability to be legally employed in the United States for the entire work season. Priority is given to applicants that are available for the entire season.
· Functional cell phone with Wi-Fi-enabled calling. AT&T is the best carrier in Alaska.
· Employees should wear closed-toe non-slip shoes – composite- or steel- toed encouraged.
· Personal clothing worn at work must be clean and free of holes, tears, or rips.
· Employees must look sharp and be clean upon arrival to shift.
· Employees should be punctual and reliably report to all scheduled shifts. If unable to work, employees should provide as much notice as possible to their immediate supervisor.
· Employees should NOT come to work if sick or showing symptoms of covid-19. Up to 4 paid sick days will be allowed.
· Our property is smoke- and vape- free.

Location

Denali National Park and Preserve, 224.1 Parks Hwy, Denali National Park, AK, 99755

Listing Closing Date

04 / 30 / 2023

Instructions

Please apply through the application link.