As an Alaska Travel Specialist, you will be on the front lines, engaging with potential visitors and assisting them in planning unforgettable journeys to Alaska. Your responsibilities include communicating with guests by phone and email, utilizing our internal reservation system to manage and facilitate the booking process. A typical day involves processing leads, responding to inquiries, preparing quotes, handling payments, distributing travel documents, and various office duties. During the operational season (May-September), you will also contribute to Park Connection Motorcoach operations, ensuring smooth passenger check-in and boarding.

Duties:
• Process leads and travel inquiries using our computerized reservation system.
• Respond to general Alaska travel inquiries via phone and email.
• Monitor and manage reservations through the confirmation process.
• Process deposit and final payments.
• Distribute travel documentation.
• Provide exceptional customer service to ensure client satisfaction.
• Assist in checking in passengers for the Park Connection Motorcoach, tagging luggage, providing local directions, and ensuring smooth boarding processes.

Work Schedule: This position is a seasonal role. Employment begins as early as December and runs through mid-September (September 20th). Extended contracts may be available after successfully completing a full season with our team. Our office operates 7 days a week from January through September, with morning shifts starting as early as 5:30am and afternoon shifts ending as late as 7pm. This position will have Saturday and Sunday shifts required.

Good Fit for: Individuals looking for experience within the Alaska travel industry will find this position a good fit. This position would be great for someone that has had a seasonal role in Alaska and is looking to expand on their tourism experience. This is a great role for college students that are looking for part time or weekend work in the winter and then rolling into full time work (40 hours/week) once the summer break commences. This seasonal role would be great for anyone that is looking for some winter flexibility to travel with job security upon return.

If you have a passion for travel and enjoy helping others create memorable experiences, we would love to hear from you! Join our team of dedicated Alaska Travel Specialist and be part of an exciting industry that allows you to turn your love for travel into a rewarding career. Apply now! Applications can be found at www.alaskatravel.com/jobs and sent to [email protected]. For more information or to apply in person, come visit our office at 3900 Arctic Blvd Suite 304 in Anchorage.