Position Title: Reservations Agent
Standard Wage: Up to $70K+ annually
$16.00 - $18.00 DOE per hour
+$1.00 per hour timecard bonus
Benefits: Vacation Pay, Healthcare and 401K
Working Conditions: Five days a week including weekends & holidays
9:30 a.m. – 6:00 p.m. with ½ hour lunch
Occasionally six days a week
Open Vacation Period: October 5 to April 14 Closed Vacation Period: April 15 to October 4
The Reservation Agent is primarily a sales position. The Reservation Agent is responsible for booking motorhome rental reservations by providing impeccable customer service and encouraging the customer to finalize their reservation.
Essential Duties and Responsibilities
20% Client Record Maintenance
15% Customer Service Representative/Office Support and Projects
Education: High School Diploma
Experience: Sales experience preferred. 2 years office and clerical experience, with 1 to 2 years customer service experience required.
Knowledge, Skills, and Abilities:
Must be able to consistently present the business in a positive and upbeat style.
Ability to sell available reservation dates, optimizing number of rental days.
Ability to accurately account for cash and other financial transactions.
Ability to pay consistent attention to detail.
Strong verbal and written communication skills.
Self-motivated with the ability to work well with others as well as alone.
Ability to draft and accurately edit general correspondence.
Familiarity with computers and word processing with knowledge of Microsoft Word.
Able to accurately type 40 words per minute.
Must have consistent and reliable work attendance and be to work on time.
A valid driver’s license and clean driving record are preferred.
9800 Old Seward Highway, Anchorage, AK, 99515
Listing Closing Date08 / 31 / 2023
Please submit resume and/or qualifications to Mary Eldridge, Customer Service Manager, at [email protected], or stop in for an initial visit at 9800 Old Seward Highway, between Diamond and O'Malley.