Tour Director

Job Description

The role of the Tour Director is to provide a safe and unforgettable Alaskan experience to our guests. Tour Directors will be managing tours throughout Alaska and the Yukon, escorting guests between overnight destinations, airports, trains, and hotels. Tour Directors must be prepared to educate and entertain groups of up to 50 guests with regional specific commentary, storytelling, and games. Tour Directors must also be able to effectively sell optional land excursions to enhance their guests Alaska trip of a lifetime.

Primary responsibilities of the Tour Directors include but are not limited to:
• Manage, from start to finish, all on-road operations for assigned tours
• Articulate directions and commentary to tour members in fluent English
• Demonstrate expert knowledge of Alaskan tour products
• Handle various problems and emergencies related to tour members and tour conditions
• Communicate with tour suppliers and company office personnel
• Communicate any discrepancies in contracted services to controlling office immediately
• Travel for long periods of time away from home
• Read, research, and write tour commentary and calculate basic math computations
• Wear uniform if required
• Be available at any time to assist tour members in case of emergency, while directing an assigned tour
• Work closely with Tour Drivers with care of guests and handling of luggage
• Read and follow maps to communicate clear and concise directions to Tour Driver
• Resolve hotel/vendor issues
• Promote and sell optional excursions
• Collect all funds for optional excursions and complete tour accounting reports
• Accurately maintain and organize paperwork
• Performs other duties as assigned as deemed necessary by Tour Operations


1900 Premier Court, Anchorage, AK, 95502

Listing Closing Date

09 / 16 / 2023


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