The Alaska Collection
This Operations Administrator role will serve as a key member of an extremely collaborative team across Pursuit’s Alaska Collection. Primarily responsible to support the VP & GM with calendar management and other business-related tasks, this role also provides strong support for the Anchorage Office, People & Culture and other Senior Leaders across Alaska lines of business. An Operations Administrator is part executive assistant, part office manager, part project coordinator, part event-planner, part record keeper, and part air-traffic controller for the operations across Alaska Collection’s lines of business. This important support role provides the glue that helps to keep a high-functioning team and office environment working smoothly.
/ Develop a solid understanding of all Alaska Collection business locations and services offered.
/ Identify key strategic internal and external partners necessary to manage assigned tasks and anticipate work that will improve efficiency.
/ Manage meetings, Outlook and Teams calendars, travel schedules, and details related to the workload of the VP & GM. Assist with similar tasks for other key AC leaders.
/ Record meeting minutes/notes and communicate meeting updates and action items to AC’s Senior Leadership Team.
/ Continuously look for safer and more efficient ways of doing things.
/ Help foster an environment of clear and timely communications and well-planned task timelines between AC leaders and staff.
/ Promote the Pursuit culture by assisting with team events, animation and experiences that drive engagement, learning and fun.
/ Establish Standard Operating Procedures and best practices as needed to streamline and improve support tasks and office operations.
/ Develop relationships and credibility with and business partners, vendors, or other support staff across Pursuit to share ideas and ensure high-quality work.
/ Support administrative functions in all areas to include organization of vendor contracts, procurement, materials delivery to lodges, daily mail, general cashier tasks, invoices, office supplies, office maintenance, closure announcements and phone rosters.
/ Work with industry affiliates and community businesses to coordinate corporate donations for AC lines of business.
/ Maintain AC’s business and liquor licenses, vehicle registration, storage facilities and other AC business priorities.
/ A minimum of 3 years of office work experience in a guest-facing or support services role.
/ Experience in working in travel, food & beverage or hospitality preferred.
/ Strong working knowledge of and ability to use Microsoft Office tools (PPT, Excel, Word,
/ Basic familiarity with tools to track tasks as assigned and ensure all are completed on time.
/ Experience working with basic accounting tasks and fundamental budget tools preferred.
/ Experience building relationships and working on diverse and collaborative teams.
/ Ability to organize and prioritize multiple tasks in a fast-paced environment.
/ Ability to coordinate several projects, maintaining timelines on deliverables and
tracking/reporting of status.
/ Self-starter, willingness to jump in where needed while working independently with minimal
Critical Competencies for Success
/ Being engaged and collaborative, with an open style that builds relationships, listens,
communicates clearly, and creates a collegial environment;
/ Being a change agent who is always willing to adapt and/or to ask “how could we do this
/ Lead by example, jumping in and getting your “hands dirty” as an active member of a diverse
and highly engaged team.
/ Being resourceful, adaptable, resilient, and having a strong sense of self-awareness.
/ Having a strong sense of urgency to complete tasks in a timely manner.
/ Being curious and willing to ask questions
Ability to travel outside of Anchorage to other Alaska properties to support the business or to support meetings will be required. The nature of this position may require some work to be performed at nonstandard hours or at times on holidays or weekends.
Pursuit strongly prefers all employees to be fully vaccinated for COVID-19.
This list describes at a high level what this job requires, but no job description can anticipate every
single task, issue or project that could come up. Pursuit reserves the right to adjust, reduce, add, or
change job tasks as needed for the success of the business.
To handle this job successfully, any person hired must be able to perform responsibilities as
described. Pursuit will make any reasonable accommodation to help a person with disabilities
perform their job.
This job is based in Anchorage, AK USA and current, legal ability to work in the U.S.
is required. While work schedules may be flexible, this is not a 100% remote role.
Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate
qualified applicants without regard to race, color, religion, sex, sexual orientation, age, disability,
veteran status, and other protected characteristics.
Who We Are
Pursuit is a global attractions and hospitality company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of iconic attractions and hospitality experiences. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.
Pursuit’s mission is to connect guests and staff to iconic places through unforgettable, inspiring
experiences. We deliver rich travel experiences to the global market through our unique hotels and
lodges, recreational attractions, retail, food and beverage, sightseeing, tours and travel products.
Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper
and Waterton Lakes National Parks in Canada; Glacier, Denali, and Kenai Fjords National Parks in the
United States; and our Flyover attractions, FlyOver Canada in Vancouver, B.C. and FlyOver Iceland in
Reykjavik, and FlyOver Las Vegas in Nevada. A new FlyOver attraction in Toronto, ON is anticipated in 2024. May of 2021 brought the grand opening of the Sky Lagoon, a premier oceanfront geothermal
lagoon experience near Reykjavik, Iceland. Through its Refresh Build Buy strategy, Pursuit is continuing its growth trajectory into new iconic locations around the world.
501 W 4th Ave, ANCHORAGE, AK, 99518