Dock Representative

Job Description

As the first point of contact for guests, you will act as a NorthStar ambassador to both customers and our partners on the cruise ships.
Responsibilities include, but are not limited to:
- Meeting and greeting passengers at the cruise ships, checking guests in, and directing them to their transportation
- Collecting passenger information and communicating efficiently with base and cruise ship staff
- Responsible for tallying total passenger counts per ship and close out totals per ship
- Answering guests’ questions about tours and Juneau
- Communicating information from base to guests in a professional and composed manner
Desired qualities:
- Dependable, punctual, and able to work independently
- Willingness to spend all day outside in varied weather conditions
- Problem-solving skills
- Organized and responsible
- Own transportation preferred


1910 Renshaw Way, Juneau, AK, 99801

Listing Closing Date

05 / 15 / 2023


Please submit your application on our website: